Late & Cancellations
Clients are granted a 15-minute grace period if running late. A $10 late fee will be applied after 15 minutes. If you arrive more than 25 minutes late, your appointment will be canceled.
If you need to cancel or reschedule your appointment, please provide at least 24 hours' notice. Your deposit may be transferred one time toward a new appointment date.
Deposits are non-refundable except in emergency circumstances, which will be considered on a case-by-case basis. Deposits will not be refunded for no-shows, last-minute cancellations, or cancellations made without proper notice.